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Kooperationsunterstützung und Werkzeuge für die Dienstleistungsentwicklung: Die pro-services Workbench

Markus Junginger and Kai-Uwe Loser and Arndt Hoschke and Helmut Krcmar Bullinger, Hans-Jörg; Scheer, August-Wilhelm: Service Engineering - Entwicklung und Gestaltung innovativer Dienstleistungen 591-617 (2003)
to 2003 IMTMPubl accepted loser transferorientiert by imtm and 3 other people on 2008-09-12 12:47:32
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