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Mining purchasing decision rules from service encounter data of retail chain stores.
Fu-Ren Lin, Rung-Wei Po, and Claudia Valeria Cruz Orellan Inf. Syst. E-Business Management 9(2):193-221 (2011)
to dblp by dblp on May 23, 2011, 12:00 AM
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Learning Service Experience from the Service Encounter of a Retailing Chain Storefront.
Fu-Ren Lin, Rung-Wei Po, and Claudia Valeria Cruz Orellan HICSS, page 1-10. IEEE Computer Society, (2010)
to dblp by dblp on Mar 10, 2010, 12:00 AM
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