@inproceedings{conf/iui/ShenGMDBM08, title = {Automatically finding and recommending resources to support knowledge workers' activities.}, author = {Jianqiang Shen and Werner Geyer and Michael Muller and Casey Dugan and Beth Brownholtz and David R. Millen}, booktitle = {Intelligent User Interfaces}, crossref = {conf/iui/2008}, editor = {Jeffrey M. Bradshaw and Henry Lieberman and Steffen Staab}, pages = {207-216}, publisher = {ACM}, url = {http://dblp.uni-trier.de/db/conf/iui/iui2008.html#ShenGMDBM08}, year = {2008}, biburl = {http://www.bibsonomy.org/bibtex/25716213a3c6fa5a31a776ed04615a060/dblp}, description = {dblp}, date = {2008-06-16}, ee = {http://doi.acm.org/10.1145/1378773.1378801}, isbn = {978-1-59593-987-6}, keywords = {dblp } } @proceedings{citeulike:699815, title = {Using Social Tagging to Improve Social Navigation}, author = {David R. Millen and Jonathan Feinberg}, booktitle = {Workshop on the Social Navigation and Community based Adaptation Technologies}, url = {http://www.sis.pitt.edu/%7Epaws/SNC_BAT06/crc/millen.pdf}, year = {2006}, biburl = {http://www.bibsonomy.org/bibtex/282defba286614450bc1078e878352dda/ewomant}, priority = {2}, citeulike-article-id = {699815}, keywords = {folksonomy navigation search social_navigation } } @inproceedings{Millen06SSocialBookmarkingEnterprise, title = {Dogear: Social bookmarking in the enterprise}, address = {New York, NY, USA}, author = {David R. Millen and Jonathan Feinberg and Bernard Kerr}, booktitle = {CHI '06: Proceedings of the SIGCHI conference on Human Factors in computing systems}, pages = {111--120}, publisher = {ACM}, year = {2006}, biburl = {http://www.bibsonomy.org/bibtex/28e8bbf1e7a51b4b1b3852d443f3400c6/mgrani}, location = {Montr\'{e}al, Qu\'{e}bec, Canada}, isbn = {1-59593-372-7}, doi = {http://doi.acm.org/10.1145/1124772.1124792}, keywords = {imported } } @inproceedings{1357215, title = {Social tagging roles: publishers, evangelists, leaders}, address = {New York, NY, USA}, author = {Jennifer Thom-Santelli and Michael J. Muller and David R. Millen}, booktitle = {CHI '08: Proceeding of the twenty-sixth annual SIGCHI conference on Human factors in computing systems}, pages = {1041--1044}, publisher = {ACM}, url = {http://portal.acm.org/citation.cfm?id=1357054.1357215&coll=portal&dl=ACM&CFID=14107079&CFTOKEN=86490874}, year = {2008}, biburl = {http://www.bibsonomy.org/bibtex/2878b722298c27faa46f04df7beaaf1ac/ewomant}, description = {Social tagging roles}, location = {Florence, Italy}, isbn = {978-1-60558-011-1}, doi = {http://doi.acm.org/10.1145/1357054.1357215}, keywords = {cscw folksonomy iim_socsoft social_software tagging } } @inproceedings{1357215, title = {Social tagging roles: publishers, evangelists, leaders}, address = {New York, NY, USA}, author = {Jennifer Thom-Santelli and Michael J. Muller and David R. Millen}, booktitle = {CHI '08: Proceeding of the twenty-sixth annual SIGCHI conference on Human factors in computing systems}, pages = {1041--1044}, publisher = {ACM}, url = {http://portal.acm.org/citation.cfm?id=1357054.1357215&coll=portal&dl=ACM&CFID=14107079&CFTOKEN=86490874}, year = {2008}, biburl = {http://www.bibsonomy.org/bibtex/2878b722298c27faa46f04df7beaaf1ac/teresina}, description = {Social tagging roles}, location = {Florence, Italy}, isbn = {978-1-60558-011-1}, doi = {http://doi.acm.org/10.1145/1357054.1357215}, keywords = {folksonomy iim_socsoft social_software tagging user_roles } } @article{Millen2007, title = {Social bookmarking and exploratory search}, author = {David Millen and Meng Yang and Steven Whittaker and Jonathan Feinberg}, journal = {ECSCW 2007}, pages = {21--40}, url = {http://dx.doi.org/10.1007/978-1-84800-031-5\_2}, year = {2007}, biburl = {http://www.bibsonomy.org/bibtex/2e9d629011b9eac7fde512f6020c37ad0/afuchs}, abstract = {In this paper, we explore various search tasks that are supported by a social bookmarking service. These bookmarking services hold great potential to powerfully combine personal tagging of information sources with interactive browsing, resulting in better social navigation. While there has been considerable interest in social tagging systems in recent years, little is known about their actual usage. In this paper, we present the results of a field study of a social bookmarking service that has been deployed in a large enterprise. We present new qualitative and quantitative data on how a corporate social tagging system was used, through both event logs (click level analysis) and interviews. We observed three types of search activities: community browsing, personal search, and explicit search. Community browsing was the most frequently used, and confirms the value of the social aspects of the system. We conclude that social bookmarking services support various kinds of exploratory search, and provide better personal bookmark management and enhance social navigation.}, posted-at = {2008-05-05 08:22:45}, citeulike-article-id = {1842810}, priority = {2}, doi = {10.1007/978-1-84800-031-5\_2}, keywords = {Literaturverwaltungssysteme Social bookmarking } } @article{Millen2007, title = {Social bookmarking and exploratory search}, author = {David Millen and Meng Yang and Steven Whittaker and Jonathan Feinberg}, journal = {ECSCW 2007}, pages = {21--40}, url = {http://dx.doi.org/10.1007/978-1-84800-031-5\_2}, year = {2007}, biburl = {http://www.bibsonomy.org/bibtex/2e9d629011b9eac7fde512f6020c37ad0/ewomant}, abstract = {In this paper, we explore various search tasks that are supported by a social bookmarking service. These bookmarking services hold great potential to powerfully combine personal tagging of information sources with interactive browsing, resulting in better social navigation. While there has been considerable interest in social tagging systems in recent years, little is known about their actual usage. In this paper, we present the results of a field study of a social bookmarking service that has been deployed in a large enterprise. We present new qualitative and quantitative data on how a corporate social tagging system was used, through both event logs (click level analysis) and interviews. We observed three types of search activities: community browsing, personal search, and explicit search. Community browsing was the most frequently used, and confirms the value of the social aspects of the system. We conclude that social bookmarking services support various kinds of exploratory search, and provide better personal bookmark management and enhance social navigation.}, posted-at = {2008-05-05 08:22:45}, citeulike-article-id = {1842810}, priority = {2}, doi = {10.1007/978-1-84800-031-5\_2}, keywords = {folksonomy navigation search social_navigation } } @inproceedings{1240775, title = {Getting our head in the clouds: toward evaluation studies of tagclouds}, address = {New York, NY, USA}, author = {A. W. Rivadeneira and Daniel M. Gruen and Michael J. Muller and David R. Millen}, booktitle = {CHI '07: Proceedings of the SIGCHI conference on Human factors in computing systems}, pages = {995--998}, publisher = {ACM}, url = {http://portal.acm.org/citation.cfm?id=1240624.1240775&coll=Portal&dl=GUIDE&CFID=24525070&CFTOKEN=80643313}, year = {2007}, biburl = {http://www.bibsonomy.org/bibtex/2d74ab38ed9bb16725a5741956a7f4bd8/ewomant}, description = {Getting our head in the clouds}, location = {San Jose, California, USA}, isbn = {978-1-59593-593-9}, doi = {http://doi.acm.org/10.1145/1240624.1240775}, keywords = {folksonomy hci navigation social_navigation tagcloud tagging } } @incollection{KNICOP_1, title = {Understanding the Benefits and Impact of Communities of Practice}, address = {Hershey, PA}, author = {David R. Millen Michael A. Fontaine}, booktitle = {Knowledge Networks: Innovation through Communities of Practice}, chapter = {1}, editor = {Paul Hildreth and Chris Kimble}, pages = {1--13}, publisher = {IGI Global}, url = {http://www.chris-kimble.com/KNICOP/Chapters/Chapter_1.html}, year = {2004}, biburl = {http://www.bibsonomy.org/bibtex/2299c6b3325b41ad02a19f9b7a2356a65/xckuk}, description = {KNICOP}, abstract = {Organizations are increasingly providing Communities of Practice with resources to improve the exchange and flow of knowledge and information. However, as with any other significant investment, managers are naturally interested in, and are frequently called upon to justify, the impact that these communities have on individual performance, overall productivity and the bottom line. In this chapter, we present the results of work with thirteen Communities of Practice focusing on how managers can collect community benefits via serious anecdotes and measure the impact that communities have on time use in knowledge work activities and on individual, community and organizational benefits.}, keywords = {Benefits Change_Management CoP Community_Building Community_of_Practice Cost_Benefits_Analysis Ethnographic_Study Explicit_Knowledge Finance Human_Resources Information_Value KM Knowledge_Management Knowledge_Utilization Management_Issues Organizational_Effectiveness Organizational_Knowledge Organizational_Learning SNA Social_Capital Social_Network_Analysis Social_Networks Tacit_Knowledge Virtual_Organizations Virtual_Teams } } @inproceedings{conf/group/DuganMMGBM07, title = {The dogear game: a social bookmark recommender system.}, author = {Casey Dugan and Michael Muller and David R. Millen and Werner Geyer and Beth Brownholtz and Marty Moore}, booktitle = {GROUP}, crossref = {conf/group/2007}, editor = {Tom Gross and Kori Inkpen}, pages = {387-390}, publisher = {ACM}, url = {http://dblp.uni-trier.de/db/conf/group/group2007.html#DuganMMGBM07}, year = {2007}, biburl = {http://www.bibsonomy.org/bibtex/25074f02fab920d2597ef1548014a6117/dblp}, description = {dblp}, date = {2008-04-09}, ee = {http://doi.acm.org/10.1145/1316624.1316683}, isbn = {978-1-59593-845-9}, keywords = {dblp } }