@article{RichSidner98umuai,
  abstract = {We have implemented an application-independent collaboration manager, called Collagen, based on the SharedPlan theory of discourse, and used it to build a software interface agent for a simple air travel application. The software agent provides intelligent, mixed initiative assistance without requiring natural language understanding. A key benefit of the collaboration manager is the automatic construction of an interaction history which is hierarchically structured according to the user‘s and agent‘s goals and intentions.},
  added-at = {2010-10-29T16:59:31.000+0200},
  author = {Rich, Charles and Sidner, Candace L.},
  biburl = {http://www.bibsonomy.org/bibtex/20d79bc79d9dfcf2b575724d387ab8911/flint63},
  doi = {10.1023/A:1008204020038},
  file = {SpringerLink:1998/RichSidner98umuai.pdf:PDF},
  interhash = {d596c42682b1a6069540d9ad7779a38f},
  intrahash = {0d79bc79d9dfcf2b575724d387ab8911},
  issn = {0924-1868},
  journal = {User Modeling and User-Adapted Interaction},
  keywords = {ai springer v1010 paper interaction language dialog interface management user},
  number = {3-4},
  pages = {315--350},
  timestamp = {2010-10-29T16:59:31.000+0200},
  title = {{COLLAGEN:} A Collaboration Manager for Software Interface Agents},
  volume = 8,
  year = 1998
}