@book{Walter.1998, title = {Der Beziehungspromotor: ein personaler Gestaltungsansatz für erfolgreiches Relationship-Marketing}, address = {Wiesbaden}, author = {A. Walter}, publisher = {Gabler}, year = {1998}, biburl = {http://www.bibsonomy.org/bibtex/21503d98a400b0d777145eca434c16703/callagialla}, keywords = {imported } }