@article{Kettinger-Lee:02,
	title = {Understanding the {IS}-User Divide in {IT} Innovation},
	author = {W.J. Kettinger and C.C. Lee},
	journal = {Communications of the ACM},
	number = {2},
	pages = {79--84},
	volume = {45},
	year = {2002},
	biburl = {http://www.bibsonomy.org/bibtex/22433a5d4a55b58847c46b92b12fbcfa4/ademoor},
	keywords = {imported }
}