@article{lakhani2000,
	title = {How {O}pen {S}ource Software works: 'Free' user-to-user assistance},
	author = {Karim Lakhani and Eric von Hippel},
	institution = {MIT Sloan School of Management},
	journal = {Research Policy},
	pages = {923-947},
	type = {Working Paper},
	url = {http://opensource.mit.edu/online_papers.php},
	volume = {32},
	year = {2003},
	biburl = {http://www.bibsonomy.org/bibtex/22a612056c46422e99d86420213510ee0/cabird},
	description = {my huge bibtex},
	date-added = {2008-01-20 20:38:27 -0800}, date-modified = {2008-01-20 20:38:38 -0800}, bdsk-url-1 = {http://opensource.mit.edu/online_papers.php},
	keywords = {imported }
}