@inproceedings{conf/hicss/StuckyCRST10,
  added-at = {2010-03-10T00:00:00.000+0100},
  author = {Stucky, Susan U. and Cefkin, Melissa and Rankin, Yolanda A. and Shaw, Ben and Thomas, Jakita O.},
  biburl = {http://www.bibsonomy.org/bibtex/22baf0de82a191bdbab1ca03ee841de24/dblp},
  booktitle = {HICSS},
  crossref = {conf/hicss/2010},
  date = {2010-03-10},
  description = {dblp},
  ee = {http://doi.ieeecomputersociety.org/10.1109/HICSS.2010.90},
  interhash = {6925483b105329bce528023d131dfdf7},
  intrahash = {2baf0de82a191bdbab1ca03ee841de24},
  isbn = {978-0-7695-3869-3},
  keywords = {dblp},
  pages = {1-10},
  publisher = {IEEE Computer Society},
  timestamp = {2010-03-10T00:00:00.000+0100},
  title = {Business Value in Complex IT Service Engagements: Realization is Governed by Patterns of Interaction.},
  url = {http://dblp.uni-trier.de/db/conf/hicss/hicss2010.html#StuckyCRST10},
  year = 2010
}