@article{PRWC04,
	title = {Handoff strategies in settings with high consequences for failure:
	lessons for health care operations},
	author = {Emily S. Patterson and Emilie M. Roth and David D. Woods and Ren�e Chow and Jos� Orlando Gomes},
	journal = {International Journal for Quality in Health Care},
	number = {2},
	pages = {125.132},
	volume = {16},
	year = {2004},
	biburl = {http://www.bibsonomy.org/bibtex/244e6724ee496c365bf52d346b4819fe9/carsten},
	owner = {ritterskamp}, file = {PRWC04.pdf:PRWC04.pdf:PDF}, timestamp = {2007.07.19},
	keywords = {collaboration interruptions study work }
}