@book{Reichwald.2007, title = {Der Kunde als Innovationspartner: Konsumenten integrieren, Flopraten reduzieren, Angebote verbessern}, address = {Wiesbaden}, author = {Ralf Reichwald and Anton Meyer and Marc Engelmann and Dominik Walcher}, publisher = {Gabler}, year = {2007}, biburl = {http://www.bibsonomy.org/bibtex/247523c7a67a208a34326dff7601d37b7/callagialla}, isbn = {3834900702}, keywords = {diss } }