@article{Benders.2002, title = {Too Many Tools? On Problem Solving in NPD Projects}, author = {Jos Benders and Patrick Vermeulen}, journal = {International Journal of Innovation Management}, number = {2}, pages = {163-185}, volume = {6}, year = {2002}, biburl = {http://www.bibsonomy.org/bibtex/2a5d3f9e8b822bb7e34462150cba1967c/callagialla}, abstract = {Complaints that new product development projects frequently encounter problems keep occurring, despite the availability of a considerable body of literature and a large and still increasing set of tools to guide such projects. Against the wider background of managerial problem-solving in general and NPD-literature more specifically, we present and analyse two NPD-projects within the same financial services firm. These show a marked contrast in success. The reasons for this difference are explored and conclusions are drawn about the usefulness of NPD-literature and tools.Keywords: NPD projects; problem solving; use of tools; organization concepts.}, issn = {1363-9196}, keywords = {NEW PRODUCT management products, } }