@article{WJNC04, title = {Contact Map: Organizing Communication in a Social Desktop}, author = {S. Whittaker and Q. Jones and B. Nardi and M. Creech and L. Terveen and E. Isaacs and J. Hainsworth}, journal = {ACM Transactions on Computer-Human Interaction}, pages = {445-471}, volume = {11}, year = {2004}, biburl = {http://www.bibsonomy.org/bibtex/2bd17c0eaa83685d0447798c68c4ef821/carsten}, owner = {ritterskamp}, timestamp = {2005.12.02}, keywords = {PIM communication diss } }