@inproceedings{conf/gi/RudakovaSL10, added-at = {2012-05-10T00:00:00.000+0200}, author = {Rudakova, Liudmila and Söllner, Matthias and Leimeister, Jan Marco}, biburl = {http://www.bibsonomy.org/bibtex/2cfb7a2a6c60a34e3802c25e4370f80de/dblp}, booktitle = {GI Jahrestagung (1)}, crossref = {conf/gi/2010-1}, editor = {Fähnrich, Klaus-Peter and Franczyk, Bogdan}, ee = {http://subs.emis.de/LNI/Proceedings/Proceedings175/article5970.html}, interhash = {9b7889e168bc6537ae4be50946aed937}, intrahash = {cfb7a2a6c60a34e3802c25e4370f80de}, isbn = {978-3-88579-269-7}, keywords = {dblp}, pages = {868-873}, publisher = {GI}, series = {LNI}, timestamp = {2012-05-10T00:00:00.000+0200}, title = {Warum Hochschulrechenzentren andere IT-Service-Management Konzepte brauchen - eine konzeptionelle Analyse.}, url = {http://dblp.uni-trier.de/db/conf/gi/gi2010-1.html#RudakovaSL10}, volume = 175, year = 2010 }