@incollection{GoyArdissonoPetrone07p485, title = {Personalization in E-Commerce Applications}, address = {Berlin, Heidelberg}, author = {Anna Goy and Liliana Ardissono and Giovanna Petrone}, booktitle = {The Adaptive Web: Methods and Strategies of Web Personalization}, chapter = {16}, crossref = {BrusilovskyKobsaNejdl2007}, editor = {Peter Brusilovsky and Alfred Kobsa and Wolfgang Nejdl}, pages = {485-520}, publisher = {Springer}, series = {Lecture Notes in Computer Science}, url = {http://dx.doi.org/10.1007/978-3-540-72079-9_16}, volume = {4321}, year = {2007}, biburl = {http://www.bibsonomy.org/bibtex/2d91c0e43c3de9b42eb55ec5f9dcc4228/flint63}, abstract = {This chapter is about personalization and adaptation in electronic commerce (e-commerce) applications. In the first part, we briefly introduce the challenges posed by e-commerce and we discuss how personalization strategies can help companies to face such challenges. Then, we describe the aspects of personalization, taken as a general technique for the customization of services to the user, which have been successfully employed in e-commerce Web sites. To conclude, we present some emerging trends and and we discuss future perspectives.}, timestamp = {2008.02.10}, file = {SpringerLink:2007/GoyArdissonoPetrone07p485.pdf:PDF}, isbn = {978-3-540-72078-2}, owner = {flint}, keywords = {adaptive ai application paper requirements shop springer user v0805 web } }