@inproceedings{bibtexkey, title = {CoPEP - A Development Process Model for Community Platforms for Cancer Patients}, address = {Napoli, Italy}, author = {Yvonne Arnold and Jan-Marco Leimeister and Helmut Krcmar}, booktitle = {Proceedings of the XIth European Conference on Information Systems (ECIS) 2003}, year = {2003}, biburl = {http://www.bibsonomy.org/bibtex/2db31941c3911880e7a49334baae4837f/kochm}, keywords = {communities online } }