@article{journals/cacm/BelangerFSKEPN06,
	title = {Web site success metrics: addressing the duality of goals.},
	author = {France Belanger and Weiguo Fan and L. Christian Schaupp and Anjala Krishen and Jeannine Everhart and David Poteet and Kent Nakamoto},
	journal = {Commun. ACM},
	number = {12},
	pages = {114-116},
	url = {http://dblp.uni-trier.de/db/journals/cacm/cacm49.html#BelangerFSKEPN06},
	volume = {49},
	year = {2006},
	biburl = {http://www.bibsonomy.org/bibtex/2eec927c68c110f6efdc9e1e7e861b30e/dblp},
	description = {dblp},
	ee = {http://doi.acm.org/10.1145/1183256}, date = {2007-02-20},
	keywords = {dblp }
}