@book{tidd2003, title = {Service innovation : organizational responses to technological opportunities & market imperatives}, address = {Imperial College Press}, annote = {XIV, 437 S.}, author = {{Joe} Tidd}, edition = {Repr. 2005}, howpublished = {London [u.a.]}, url = {http://gso.gbv.de/DB=2.1/CMD?ACT=SRCHA&SRT=YOP&IKT=1016&TRM=ppn+365440612&sourceid=fbw_bibsonomy}, year = {2003}, biburl = {http://www.bibsonomy.org/bibtex/2ef60f46edcfa6ebf49bbd00316bfb4bb/fbw}, description = {imported}, isbn = {1-86094-367-5=978-1-86094-367-6}, keywords = {imported } }