@article{ieKey,
	title = {CRM-on-Demand
},
	author = { o.V.},
	booktitle = {de / webcgi? START = A 60 & DOKV_DB = ZECO & DOKV_NO = ISRISR 2008041161227222423 + 1314221023 & DOKV_HS = 0 & PP = 1},
	number = {4},
	pages = {S. 6-7 },
	url = {http://www.wiso-net.de/webcgi?START=A60&DOKV_DB=ZECO&DOKV_NO=ISRISR2008041161227222423+1314},
	year = {2008},
	biburl = {http://www.bibsonomy.org/bibtex/2f36b995ec1001934ec281036758f1e5f/sonriente},
	description = {wiso - Wirtschafts- und Sozialwissenschaften 2008},
	abstract = {CRM-on-Demand
Mit einer Software-as-a-Service(SaaS)-Lösung für
das Customer Relationship Management will CAS
die Preise der Konkurrenz deutlich unterbieten.
Die Lösung: Open Source},
	keywords = {business cas coding crm lv_crossmedia_3 service_orientation software tech }
}