@inproceedings{conf/interact/HewittHS90,
	title = {An application of task analysis to the development of a generic office reference model.},
	author = {Jill Hewitt and John Hobson and John Sapsford-Francis},
	booktitle = {INTERACT},
	crossref = {conf/interact/1990},
	editor = {Dan Diaper and David J. Gilmore and Gilbert Cockton and Brian Shackel},
	pages = {265-269},
	publisher = {North-Holland},
	url = {http://dblp.uni-trier.de/db/conf/interact/interact1990.html#HewittHS90},
	year = {1990},
	biburl = {http://www.bibsonomy.org/bibtex/2f8599a69ff15e8e68299a3556a3f9167/dblp},
	description = {dblp},
	isbn = {0-444-88817-9}, date = {2002-01-07},
	keywords = {dblp }
}