@inproceedings{conf/egov/SorrentinoNA09,
  added-at = {2009-09-02T00:00:00.000+0200},
  author = {Sorrentino, Maddalena and Naggi, Raffaella and Agostini, Pietro Luca},
  biburl = {http://www.bibsonomy.org/bibtex/2f929b20d7001578a4d2ba6d2b9d89dcb/dblp},
  booktitle = {EGOV},
  crossref = {conf/egov/2009},
  date = {2009-09-02},
  description = {dblp},
  editor = {Wimmer, Maria and Scholl, Hans Jochen and Janssen, Marijn and Traunmüller, Roland},
  ee = {http://dx.doi.org/10.1007/978-3-642-03516-6_11},
  interhash = {4e4e174e289af7a63a97797b796d5b4d},
  intrahash = {f929b20d7001578a4d2ba6d2b9d89dcb},
  isbn = {978-3-642-03515-9},
  keywords = {dblp},
  pages = {127-138},
  publisher = {Springer},
  series = {Lecture Notes in Computer Science},
  timestamp = {2009-09-02T00:00:00.000+0200},
  title = {E-Government Implementation Evaluation: Opening the Black Box.},
  url = {http://dblp.uni-trier.de/db/conf/egov/egov2009.html#SorrentinoNA09},
  volume = 5693,
  year = 2009
}