@inproceedings{1294215, title = {SearchTogether: an interface for collaborative web search}, address = {New York, NY, USA}, author = {Meredith Ringel Morris and Eric Horvitz}, booktitle = {UIST '07: Proceedings of the 20th annual ACM symposium on User interface software and technology}, pages = {3--12}, publisher = {ACM}, year = 2007, url = {http://portal.acm.org/citation.cfm?id=1294211.1294215&coll=portal&dl=ACM&CFID=78736332&CFTOKEN=78600854}, location = {Newport, Rhode Island, USA}, isbn = {978-1-59593-679-2}, doi = {http://doi.acm.org/10.1145/1294211.1294215}, biburl = {http://www.bibsonomy.org/bibtex/28879935b9571f3507c4064069140a482/ewomant}, keywords = {information_retrieval collaborative search web2.0 web imported} } @article{792552, title = {A taxonomy of web search}, address = {New York, NY, USA}, author = {Andrei Broder}, journal = {SIGIR Forum}, number = 2, pages = {3--10}, publisher = {ACM}, volume = 36, year = 2002, url = {http://portal.acm.org/citation.cfm?id=792552&dl=ACM&coll=portal&CFID=78736332&CFTOKEN=78600854}, issn = {0163-5840}, doi = {http://doi.acm.org/10.1145/792550.792552}, abstract = {Classic IR (information retrieval) is inherently predicated on users searching for information, the so-called "information need". But the need behind a web search is often not informational -- it might be navigational (give me the url of the site I want to reach) or transactional (show me sites where I can perform a certain transaction, e.g. shop, download a file, or find a map). We explore this taxonomy of web searches and discuss how global search engines evolved to deal with web-specific needs.}, biburl = {http://www.bibsonomy.org/bibtex/24b51890dd2fd0006042d50e73b725ff5/ewomant}, keywords = {web information_retrieval information_seeking} } @inproceedings{1118606, title = {Making enterprise storage more search-friendly}, address = {New York, NY, USA}, author = {Shankar Pasupathy and Garth Goodson and Vijayan Prabhakaran}, booktitle = {SOSP '05: Proceedings of the twentieth ACM symposium on Operating systems principles}, pages = {1--2}, publisher = {ACM}, year = 2005, url = {http://portal.acm.org/citation.cfm?id=1095810.1118606&coll=portal&dl=ACM&CFID=36524052&CFTOKEN=37226677}, location = {Brighton, United Kingdom}, isbn = {1-59593-079-5}, doi = {http://doi.acm.org/10.1145/1095810.1118606}, abstract = {The focus of this work is to determine how to enhance storage systems to make search and indexing faster and better able to produce relevant answers. Enterprise search engines often run in appliances that must access the file system through standard network file system protocols (NFS, CIFS). As such, they are not able to take advantage of features that may be offered by the storage system. This work explores the types of APIs that a storage system can expose to a search engine to better enable it to do its job. We make the case that by exposing certain information we can make search faster and more relevant.}, biburl = {http://www.bibsonomy.org/bibtex/2a9e5dcde3fb0c58115272dfe18b7546e/ewomant}, keywords = {imported seo vertical_search enterprise repository system_integration} } @inproceedings{1241076, title = {Preliminary evidence for top-down and bottom-up processes in web search navigation}, address = {New York, NY, USA}, author = {Shu-Chieh Wu and Craig S. Miller}, booktitle = {CHI '07: CHI '07 extended abstracts on Human factors in computing systems}, pages = {2765--2770}, publisher = {ACM}, year = 2007, url = {http://portal.acm.org/citation.cfm?id=1240866.1241076&coll=Portal&dl=GUIDE&CFID=78221645&CFTOKEN=51317751}, location = {San Jose, CA, USA}, isbn = {978-1-59593-642-4}, doi = {http://doi.acm.org/10.1145/1240866.1241076}, description = {Preliminary evidence for top-down and bottom-up processes in web search navigation}, biburl = {http://www.bibsonomy.org/bibtex/2d0927a9971b57ab49b71943db81eb964/ewomant}, keywords = {automatisierte_evaluierung imported information_seeking usability information_scent} } @inproceedings{1054978, title = {Tool for accurately predicting website navigation problems, non-problems, problem severity, and effectiveness of repairs}, address = {New York, NY, USA}, author = {Marilyn Hughes Blackmon and Muneo Kitajima and Peter G. Polson}, booktitle = {CHI '05: Proceedings of the SIGCHI conference on Human factors in computing systems}, pages = {31--40}, publisher = {ACM}, year = 2005, url = {http://portal.acm.org/citation.cfm?id=1054972.1054978&coll=portal&dl=ACM&CFID=78216104&CFTOKEN=17068762}, location = {Portland, Oregon, USA}, isbn = {1-58113-998-5}, doi = {http://doi.acm.org/10.1145/1054972.1054978}, description = {Tool for accurately predicting website navigation problems, non-problems, problem severity, and effectiveness of repairs}, abstract = {The Cognitive Walkthrough for the Web (CWW) is a partially automated usability evaluation method for identifying and repairing website navigation problems. Building on five earlier experiments [3,4], we first conducted two new experiments to create a sufficiently large dataset for multiple regression analysis. Then we devised automatable problem-identification rules and used multiple regression analysis on that large dataset to develop a new CWW formula for accurately predicting problem severity. We then conducted a third experiment to test the prediction formula and refined CWW against an independent dataset, resulting in full cross-validation of the formula. We conclude that CWW has high psychological validity, because CWW gives us (a) accurate measures of problem severity, (b) high success rates for repairs of identified problems (c) high hit rates and low false alarms for identifying problems, and (d) high rates of correct rejections and low rates of misses for identifying non-problems.}, biburl = {http://www.bibsonomy.org/bibtex/206fee5a30aae9ce2ebf1d81cd386c029/ewomant}, keywords = {information_scent imported information_seeking automatisierte_evaluierung} } @inproceedings{365325, title = {Using information scent to model user information needs and actions and the Web}, address = {New York, NY, USA}, author = {Ed H. Chi and Peter Pirolli and Kim Chen and James Pitkow}, booktitle = {CHI '01: Proceedings of the SIGCHI conference on Human factors in computing systems}, pages = {490--497}, publisher = {ACM}, year = 2001, url = {http://portal.acm.org/citation.cfm?id=365325&dl=ACM&coll=portal&CFID=36731022&CFTOKEN=30217437}, location = {Seattle, Washington, United States}, isbn = {1-58113-327-8}, doi = {http://doi.acm.org/10.1145/365024.365325}, description = {Using information scent to model user information needs and actions and the Web}, abstract = {On the Web, users typically forage for information by navigating from page to page along Web links. Their surfing patterns or actions are guided by their information needs. Researchers need tools to explore the complex interactions between user needs, user actions, and the structures and contents of the Web. In this paper, we describe two computational methods for understanding the relationship between user needs and user actions. First, for a particular pattern of surfing, we seek to infer the associated information need. Second, given an information need, and some pages as starting pints, we attempt to predict the expected surfing patterns. The algorithms use a concept called “information scent”, which is the subjective sense of value and cost of accessing a page based on perceptual cues. We present an empirical evaluation of these two algorithms, and show their effectiveness.}, biburl = {http://www.bibsonomy.org/bibtex/2a9735f7b22651fb1da43fc371b67658a/ewomant}, keywords = {automatisierte_evaluierung} } @inproceedings{332423, title = {The scent of a site: a system for analyzing and predicting information scent, usage, and usability of a Web site}, address = {New York, NY, USA}, author = {Ed H. Chi and Peter Pirolli and James Pitkow}, booktitle = {CHI '00: Proceedings of the SIGCHI conference on Human factors in computing systems}, pages = {161--168}, publisher = {ACM}, year = 2000, url = {http://portal.acm.org/citation.cfm?id=332423&dl=ACM&coll=portal&CFID=36731022&CFTOKEN=30217437}, location = {The Hague, The Netherlands}, isbn = {1-58113-216-6}, doi = {http://doi.acm.org/10.1145/332040.332423}, description = {The scent of a site}, biburl = {http://www.bibsonomy.org/bibtex/2cef1b7cb9b4133632e370ce379de5504/ewomant}, keywords = {automatisierte_evaluierung} } @article{1346412, title = {Building up usability-engineering capability by improving access to automated usability evaluation}, address = {New York, NY, USA}, author = {Chris Stary and Peter Eberle}, journal = {Interact. Comput.}, number = 2, pages = {199--211}, publisher = {Elsevier Science Inc.}, volume = 20, year = 2008, url = {http://portal.acm.org/citation.cfm?id=1346347.1346412&coll=Portal&dl=GUIDE&CFID=36700487&CFTOKEN=24934871}, issn = {0953-5438}, doi = {http://dx.doi.org/10.1016/j.intcom.2007.11.001}, abstract = {For the automated evaluation of interactive software systems a variety of techniques exists. Different backgrounds, various concepts for representation and processing make it difficult for developers (and users) to identify the proper technique for automated evaluation with respect to acknowledged usability principles, such as the suitability for the task. In order to facilitate the selection and application of automated usability-evaluation techniques, we introduce a template for structured documentation and reflection. Enriching traditional schemes it addresses the relationship between usability principles and parameters used for processing. We consider the relation of usability principles to processing schemes to be of major importance, since it not only facilitates the communication between users and designers, but also reveals ways how qualitative attributes can be mapped on to operational structures. If we could utilize that information for design, e.g., for automatically checking specifications or prototypes, interactive-system development could be improved significantly. The proposed template stems from our work in the EU COST action 294 MAUSE (www.cost294.org) targeting towards quality assessment of usability-evaluation methods.}, biburl = {http://www.bibsonomy.org/bibtex/28b36320443363696b1cd810c4900e385/ewomant}, keywords = {automatisierte_evaluierung usability_testing} } @inproceedings{Fagin2003, title = {Searching the workplace web}, address = {New York, NY, USA}, author = {Ronald Fagin and Ravi Kumar and Kevin S. McCurley and Jasmine Novak and D. Sivakumar and John A. Tomlin and David P. Williamson}, booktitle = {WWW '03: Proceedings of the 12th international conference on World Wide Web}, pages = {366--375}, publisher = {ACM}, year = 2003, biburl = {http://www.bibsonomy.org/bibtex/2852f09ccf112f22ebdf57b089ec28f78/ewomant}, keywords = {vertical_search enterprise intranet} } @article{1142068, title = {Search considered integral}, address = {New York, NY, USA}, author = {Ryan Barrows and Jim Traverso}, journal = {Queue}, number = 4, pages = {30--36}, publisher = {ACM}, volume = 4, year = 2006, url = {http://portal.acm.org/citation.cfm?id=1142055.1142068&coll=portal&dl=ACM&CFID=77699357&CFTOKEN=21342159}, issn = {1542-7730}, doi = {http://doi.acm.org/10.1145/1142055.1142068}, description = {Search considered integral}, abstract = {A combination of tagging, categorization, and navigation can help end-users leverage the power of enterprise search.}, biburl = {http://www.bibsonomy.org/bibtex/2280e11c84c6377f779de3224d17d90dd/ewomant}, keywords = {facetted_search enterprise information_retrieval vertical_search folksonomy} } @inproceedings{502735, title = {Intelligent analysis of user interactions with web applications}, address = {New York, NY, USA}, author = {Laila Paganelli and Fabio Patern\`{o}}, booktitle = {IUI '02: Proceedings of the 7th international conference on Intelligent user interfaces}, pages = {111--118}, publisher = {ACM}, year = 2002, url = {http://portal.acm.org/citation.cfm?id=502716.502735&coll=GUIDE&dl=GUIDE&CFID=36417801&CFTOKEN=82316643}, location = {San Francisco, California, USA}, isbn = {1-58113-459-2}, doi = {http://doi.acm.org/10.1145/502716.502735}, abstract = {In this paper, we describe a tool able to perform intelligent analysis of Web browser logs using the information contained in the task model of the application. We show how this approach supports remote usability evaluation of Web sites.}, biburl = {http://www.bibsonomy.org/bibtex/2d68a1929ade90eff9953c6b64893fefb/ewomant}, keywords = {web_usage_mining log_analysis automatisierte_evaluierung WebDesign} } @inproceedings{568886, title = {Web site auditing: first step towards re-engineering}, address = {New York, NY, USA}, author = {Yogesh Deshpande and Anupama Chandrarathna and Athula Ginige}, booktitle = {SEKE '02: Proceedings of the 14th international conference on Software engineering and knowledge engineering}, pages = {731--737}, publisher = {ACM}, year = 2002, url = {http://portal.acm.org/citation.cfm?id=568760.568886&coll=GUIDE&dl=GUIDE&CFID=36417801&CFTOKEN=82316643}, location = {Ischia, Italy}, isbn = {1-58113-556-4}, doi = {http://doi.acm.org/10.1145/568760.568886}, abstract = {There is a growing demand for redesigning the existing Web sites. Many organisations want their sites evaluated, or audited, with recommendations to improve them. Historically, auditing has related to financial matters. It is now applied to other disciplines such as quality, environment, safety, information systems and security. Correspondingly, there are many national and international standards for such audits. Operationally, a financial audit is an independent and expert opinion on how an organisation handles its resources and may recommend, if necessary, changes in the organisational practices to meet the established standards and obligations. In contrast, a Quality audit is meant to aid continuous improvement strategies. The definition and role of a Web site audit are not so clear. This paper addresses these two problems. First, it establishes a general context for Web site auditing in terms of the types of Web-based systems, the stages of Web development and the need for frequent re-engineering of the existing sites. The paper then argues that Web site auditing, as currently understood, is qualitatively different from normal auditing and recommends that it be an integral part of the re-engineering strategy and not be seen as mainly a reassurance exercise.}, biburl = {http://www.bibsonomy.org/bibtex/2ca5da30ec1b634ce7d43307bfe97ed4f/ewomant}, keywords = {automatisierte_evaluierung usability_testing WebDesign} } @inproceedings{1331835, title = {Automatic Website Comprehensibility Evaluation}, address = {Washington, DC, USA}, author = {Ping Yan and Zhu Zhang and Ray Garcia}, booktitle = {WI '07: Proceedings of the IEEE/WIC/ACM International Conference on Web Intelligence}, pages = {191--197}, publisher = {IEEE Computer Society}, year = 2007, url = {http://portal.acm.org/citation.cfm?id=1331740.1331835&coll=GUIDE&dl=GUIDE&CFID=36417801&CFTOKEN=82316643}, isbn = {0-7695-3026-5}, doi = {http://dx.doi.org/10.1109/WI.2007.27}, abstract = {The Web provides easy access to a vast amount of informational content to the average person, who may often be interested in selecting websites that best match their learning objectives and comprehensibility level. Web content is generally not tagged for easy determination of its instructional appropriateness and comprehensibility level. Our research develops an analytical model, using a group of website features, to automatically determine the comprehensibility level of a website. These features, selected from a large pool of website features quantitatively measured, are statistically shown to be significantly correlated to website comprehensibility based on empirical studies. The automatically inferred comprehensibility index may be used to assist the average person, interested in using web content for self-directed learning, to find content suited to their comprehension level and filter out content which may have low potential instructional value.}, biburl = {http://www.bibsonomy.org/bibtex/29e310c66209a1a99c27764b0dcede9be/ewomant}, keywords = {automatisierte_evaluierung usability_testing WebDesign usability} } @article{838870, title = {Evaluating usability methods: why the current literature fails the practitioner}, address = {New York, NY, USA}, author = {Dennis Wixon}, journal = {interactions}, number = 4, pages = {28--34}, publisher = {ACM}, volume = 10, year = 2003, url = {http://portal.acm.org/citation.cfm?id=838870&dl=GUIDE&coll=GUIDE&CFID=36417801&CFTOKEN=82316643}, issn = {1072-5520}, doi = {http://doi.acm.org/10.1145/838830.838870}, abstract = {Practitioners who deal in the business world must find ways to keep up-to-date with best practices in the field and must apply them to their work in cost-effective ways. Research should help to define best practices, but often the worlds of research and of practice can seem too dichotomous. Recently, for instance, the fields of usability and user-centered design generally have seen considerable controversy about the relative effectiveness of different methodologies. In this column, Dennis Wixon argues that we need to look at whether we are evaluating methods by the appropriate criteria. He considers the growing body of literature on evaluation of methods unhelpful, or even irrelevant, to the practitioner. He argues that consideration of the factors that determine success of usability efforts in product development organizations will fundamentally change the terms of the debate. ---David A. Siegel}, biburl = {http://www.bibsonomy.org/bibtex/2557594c19c464cf1e1f028b12a942f57/ewomant}, keywords = {usability_testing methods usability} } @inproceedings{1240828, title = {Tracking the interaction of users with AJAX applications for usability testing}, address = {New York, NY, USA}, author = {Richard Atterer and Albrecht Schmidt}, booktitle = {CHI '07: Proceedings of the SIGCHI conference on Human factors in computing systems}, pages = {1347--1350}, publisher = {ACM}, year = 2007, url = {http://portal.acm.org/citation.cfm?id=1240828&dl=GUIDE&coll=GUIDE&CFID=36417801&CFTOKEN=82316643}, location = {San Jose, California, USA}, isbn = {978-1-59593-593-9}, doi = {http://doi.acm.org/10.1145/1240624.1240828}, biburl = {http://www.bibsonomy.org/bibtex/2b3c5177ae583b1717e42bfb010b14e9a/ewomant}, keywords = {automatisierte_evaluierung web_usage_mining logfile log_analysis usability_testing} } @article{937550, title = {ScentTrails: Integrating browsing and searching on the Web}, address = {New York, NY, USA}, author = {Christopher Olston and Ed H. Chi}, journal = {ACM Trans. Comput.-Hum. Interact.}, number = 3, pages = {177--197}, publisher = {ACM}, volume = 10, year = 2003, url = {http://portal.acm.org/citation.cfm?id=937550&dl=GUIDE&coll=GUIDE&CFID=36418865&CFTOKEN=50913592}, issn = {1073-0516}, doi = {http://doi.acm.org/10.1145/937549.937550}, abstract = {The two predominant paradigms for finding information on the Web are browsing and keyword searching. While they exhibit complementary advantages, neither paradigm alone is adequate for complex information goals that lend themselves partially to browsing and partially to searching. To integrate browsing and searching smoothly into a single interface, we introduce a novel approach called ScentTrails. Based on the concept of information scent developed in the context of information foraging theory, ScentTrails highlights hyperlinks to indicate paths to search results. This interface enables users to interpolate smoothly between searching and browsing to locate content matching complex information goals effectively. In a preliminary user study, ScentTrails enabled subjects to find information more quickly than by either searching or browsing alone.}, biburl = {http://www.bibsonomy.org/bibtex/23d46550ae53c026ba7ed4050020b5f78/ewomant}, keywords = {information_seeking navigation information_retrieval automatisierte_evaluierung} } @inproceedings{642699, title = {The bloodhound project: automating discovery of web usability issues using the InfoScent{$\pi$} simulator}, address = {New York, NY, USA}, author = {Ed H. Chi and Adam Rosien and Gesara Supattanasiri and Amanda Williams and Christiaan Royer and Celia Chow and Erica Robles and Brinda Dalal and Julie Chen and Steve Cousins}, booktitle = {CHI '03: Proceedings of the SIGCHI conference on Human factors in computing systems}, pages = {505--512}, publisher = {ACM}, year = 2003, url = {http://portal.acm.org/citation.cfm?id=642699}, location = {Ft. Lauderdale, Florida, USA}, isbn = {1-58113-630-7}, doi = {http://doi.acm.org/10.1145/642611.642699}, abstract = {According to usability experts, the top user issue for Web sites is difficult navigation. We have been developing auto-mated usability tools for several years, and here we describe a prototype service called InfoScent™ Bloodhound Simula-tor, a push-button navigation analysis system, which auto-matically analyzes the information cues on a Web site to produce a usability report. We further build upon previous algorithms to create a method called Information Scent Absorption Rate, which measures the navigability of a site by computing the probability of users reaching the desired destinations on the site. Lastly, we present a user study involving 244 subjects over 1385 user sessions that show how Bloodhound correlates with real users surfing for in-formation on four Web sites. The hope is that, by using a simulation of user surfing behavior, we can reduce the need for human labor during usability testing, thus dramatically lower testing costs, and ultimately improving user experience. The Bloodhound Project is unique in that we apply a concrete HCI theory directly to a real-world prob-lem. The lack of empirically validated HCI theoretical model has plagued the development of our field, and this is a step toward that direction.}, biburl = {http://www.bibsonomy.org/bibtex/2008550d917b1d357bef87e225669bf14/ewomant}, keywords = {usability_testing information_seeking automatisierte_evaluierung usability} } @inproceedings{1185521, title = {Automatic support for testing web-based enterprise applications}, address = {New York, NY, USA}, author = {Arturo Sanchez and Brandon Vega and Alexander Gonzalez and Gregory Jackson}, booktitle = {ACM-SE 44: Proceedings of the 44th annual Southeast regional conference}, pages = {325--330}, publisher = {ACM}, year = 2006, url = {http://portal.acm.org/citation.cfm?id=1185448.1185521&coll=GUIDE&dl=GUIDE&type=series&idx=SERIES865&part=series&WantType=Proceedings&title=ACM-SE&CFID=9440001&CFTOKEN=65484047}, location = {Melbourne, Florida}, isbn = {1-59593-315-8}, doi = {http://doi.acm.org/10.1145/1185448.1185521}, abstract = {In this paper we consider the problem of automatically generating test suites associated with web-based enterprise systems. In particular, we discuss the construction of a tool deployed as a plugin for the popular open source Integrated Development Environment (IDE) Eclipse. Our tool allows developers to automatically generate and reuse test classes, test data, as well as manually define test data. Once these components are in place, developers can launch so-called "in-container" test suites, and gather information about the results by using the also popular (and open source) JUnit framework. All features are provided to the developer through a wizard-like graphical user interface embedded in the IDE. Our tool is available from sourceforge.net under "strutstest".}, biburl = {http://www.bibsonomy.org/bibtex/28241da626a02bc1fdfe607cc72d3f3de/ewomant}, keywords = {unit_testing programming eclipse WebDesign software_development} } @inproceedings{1060804, title = {Automatic identification of user goals in Web search}, address = {New York, NY, USA}, author = {Uichin Lee and Zhenyu Liu and Junghoo Cho}, booktitle = {WWW '05: Proceedings of the 14th international conference on World Wide Web}, pages = {391--400}, publisher = {ACM}, year = 2005, url = {http://portal.acm.org/citation.cfm?id=1060804&dl=GUIDE&coll=Portal&CFID=36414553&CFTOKEN=91582420}, location = {Chiba, Japan}, isbn = {1-59593-046-9}, doi = {http://doi.acm.org/10.1145/1060745.1060804}, abstract = {There has been recent interests in studying the "goal" behind a user's Web query, so that this goal can be used to improve the quality of a search engine's results. Previous studies have mainly focused on using manual query-log investigation to identify Web query goals. In this paper we study whether and how we can automate this goal-identification process. We first present our results from a human subject study that strongly indicate the feasibility of automatic query-goal identification. We then propose two types of features for the goal-identification task: user-click behavior and anchor-link distribution. Our experimental evaluation shows that by combining these features we can correctly identify the goals for 90% of the queries studied.}, biburl = {http://www.bibsonomy.org/bibtex/2557e99c25784e2077f748eb7269d0f49/ewomant}, keywords = {automatisierte_evaluierung web_usage_mining web_search information_retrieval} } @inproceedings{1242639, title = {Navigating the intranet with high precision}, address = {New York, NY, USA}, author = {Huaiyu Zhu and Sriram Raghavan and Shivakumar Vaithyanathan and Alexander L\"{o}ser}, booktitle = {WWW '07: Proceedings of the 16th international conference on World Wide Web}, pages = {491--500}, publisher = {ACM}, year = 2007, url = {http://portal.acm.org/citation.cfm?id=1242639&dl=GUIDE&coll=Portal&CFID=36414553&CFTOKEN=91582420}, location = {Banff, Alberta, Canada}, isbn = {978-1-59593-654-7}, doi = {http://doi.acm.org/10.1145/1242572.1242639}, biburl = {http://www.bibsonomy.org/bibtex/2042d118812ca46a77fad86e1378c3680/ewomant}, keywords = {enterprise vertical_search} }