%0 Thesis %1 muller2011supporting %A Müller, Oliver %D 2011 %K %T Supporting service customer decision making: design and evaluation of IT artifacts

@phdthesis{muller2011supporting, added-at = {2023-12-12T18:13:25.000+0100}, author = {Müller, Oliver}, biburl = {https://www.bibsonomy.org/bibtex/2946d901081035619ba529cb6bd5297d2/admin}, dnbtitleid = {1011418150}, interhash = {0f2f83172c2005456d737f82563c7a47}, intrahash = {946d901081035619ba529cb6bd5297d2}, keywords = {}, school = {Uni Münster}, timestamp = {2023-12-12T18:13:25.000+0100}, title = {Supporting service customer decision making: design and evaluation of IT artifacts}, year = 2011 }