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Personalized and Adaptive Access to Services --- The Semantic Web Services Approach

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Semantic Hyper/Multimedia Adaptation, volume 418 of Studies in Computational Intelligence, Springer, Heidelberg, (2012)
DOI: 10.1007/978-3-642-28977-4_8

Abstract

In this paper we present and compare experiences with two different approaches to the utilization of semantic technologies for the adaptive and personalized access to the services. By services we mean generally both web services accessible online and 'traditional' services provided by the business or government organizations. We illustrate presented approaches based on our experiences from two projects, where applications in different areas, such as e-government, e-business and crisis management have been implemented. In these cases different approaches according to the used semantic services technology were applied.

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