%0 Journal Article %1 journals/expert/WalesOM02 %A Wales, Roxana %A O'Neill, John %A Mirmalek, Zara %D 2002 %J IEEE Intelligent Systems %K dblp %N 5 %P 15-23 %T Ethnography, Customers, and Negotiated Interactions at the Airport. %U http://dblp.uni-trier.de/db/journals/expert/expert17.html#WalesOM02 %V 17

@article{journals/expert/WalesOM02, added-at = {2015-09-09T00:00:00.000+0200}, author = {Wales, Roxana and O'Neill, John and Mirmalek, Zara}, biburl = {https://www.bibsonomy.org/bibtex/2ac31bb2c3dc265162b3c3d5ac701b456/dblp}, ee = {http://doi.ieeecomputersociety.org/10.1109/MIS.2002.1039828}, interhash = {3afbe1c87b2622f3815a8ec597733fd1}, intrahash = {ac31bb2c3dc265162b3c3d5ac701b456}, journal = {IEEE Intelligent Systems}, keywords = {dblp}, number = 5, pages = {15-23}, timestamp = {2015-09-10T11:36:34.000+0200}, title = {Ethnography, Customers, and Negotiated Interactions at the Airport.}, url = {http://dblp.uni-trier.de/db/journals/expert/expert17.html#WalesOM02}, volume = 17, year = 2002 }