publicationEmpowering service organizations by integrating creativity and knowledge management into the service development process
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- Proceedings of HCI International, Erlbaum, (2005)
- Proceedings of HCI International, Erlbaum, (2005)
- Proceedings HCI International 2005, Mahwah,NJ, Lawrence Erlbaum Associates, (2005)Online-Proceedings .
- Proceedings HCI International 2005, (2005)
