Inproceedings,

The Influence of a Social Robot's Persona on How it is Perceived and Accepted by Elderly Users

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8th International Conference on Social Robotics (ICSR 2016), volume 9979 of LNCS, page 681-691. Springer, (2016)

Abstract

The demographic change causes an imbalance between the number of elderly in need of support and the number of caring staff. Therefore, it is important to help older adults keep their independence. Forgetting is a common obstacle people have to face when they become older which can be moderated by social robots by reminding on tasks. Since most elderly people are not used to robots a challenge in HRI is to identify aspects of a robot’s design to promote its acceptance. We present two different personas (companion vs. assistant) for a robotic platform by manipulating verbal and nonverbal behavior. A study was conducted in assisted living accommodations with the robot reminding on appointments to review if the persona influences the robot’s acceptance. Results indicate that the companion version of the robot was better accepted and perceived more likeable and intelligent compared to the assistant version.

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