%0 Journal Article %1 Broughton2002 %A Broughton, Kelly M %D 2002 %J The Reference Librarian %K Referencia Servicios_digitales %N 79/80 %P 183--200 %T Usage and user analysis of a real-time digital reference service %V 38

@article{Broughton2002, added-at = {2015-05-04T22:06:34.000+0200}, author = {Broughton, Kelly M}, biburl = {https://www.bibsonomy.org/bibtex/2ff66fde95fe6cbc6dcef96e4b32b32fd/merlo}, interhash = {18d8e616949a1831155b1d343f52126b}, intrahash = {ff66fde95fe6cbc6dcef96e4b32b32fd}, issn = {0276-3877}, journal = {The Reference Librarian}, keywords = {Referencia Servicios_digitales}, mendeley-tags = {Referencia digital}, number = {79/80}, pages = {183--200}, timestamp = {2015-06-24T19:45:58.000+0200}, title = {{Usage and user analysis of a real-time digital reference service}}, volume = 38, year = 2002 }