%0 Conference Paper %1 conf/chi/ChengMS16 %A Cheng, Jinghui %A Mulholland, James %A Shankar, Anil %B CHI Extended Abstracts %D 2016 %E Kaye, Jofish %E Druin, Allison %E Lampe, Cliff %E Morris, Dan %E Hourcade, Juan Pablo %I ACM %K dblp %P 3021-3027 %T Using the Kano Model to Balance Delight and Frustration for an Enterprise Application. %U http://dblp.uni-trier.de/db/conf/chi/chi2016a.html#ChengMS16 %@ 978-1-4503-4082-3

@inproceedings{conf/chi/ChengMS16, added-at = {2018-11-06T00:00:00.000+0100}, author = {Cheng, Jinghui and Mulholland, James and Shankar, Anil}, biburl = {https://www.bibsonomy.org/bibtex/2fb256183cc92538b3b3581f6ada175a0/dblp}, booktitle = {CHI Extended Abstracts}, crossref = {conf/chi/2016a}, editor = {Kaye, Jofish and Druin, Allison and Lampe, Cliff and Morris, Dan and Hourcade, Juan Pablo}, ee = {https://doi.org/10.1145/2851581.2892284}, interhash = {d8e3196be5d0884005bcae4dd39eaa38}, intrahash = {fb256183cc92538b3b3581f6ada175a0}, isbn = {978-1-4503-4082-3}, keywords = {dblp}, pages = {3021-3027}, publisher = {ACM}, timestamp = {2024-04-09T18:36:46.000+0200}, title = {Using the Kano Model to Balance Delight and Frustration for an Enterprise Application.}, url = {http://dblp.uni-trier.de/db/conf/chi/chi2016a.html#ChengMS16}, year = 2016 }