%0 Journal Article %1 Ward2005a %A Ward, David %D 2005 %J Internet Reference Services Quarterly %K Referencia Servicios_digitales %N 2 %P 89--93 %T How much is enough? Managing chat length %V 10

@article{Ward2005a, added-at = {2015-05-04T22:06:34.000+0200}, author = {Ward, David}, biburl = {https://www.bibsonomy.org/bibtex/2cf178a56462dc0483a081fbcd4612197/merlo}, interhash = {ddbbe9566e44f0d63215620ff639434c}, intrahash = {cf178a56462dc0483a081fbcd4612197}, issn = {1087-5301}, journal = {Internet Reference Services Quarterly}, keywords = {Referencia Servicios_digitales}, mendeley-tags = {Referencia digital}, number = 2, pages = {89--93}, timestamp = {2015-06-24T19:45:58.000+0200}, title = {{How much is enough? Managing chat length}}, volume = 10, year = 2005 }