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Dan J. Kim, Donald L Ferrin, and H Raghav Rao. Proceedings of the 5th international conference on Electronic commerce, page 310--315. New York, NY, USA, ACM, (2003)
Dan J. Kim, Donald L Ferrin, and H Raghav Rao. Proceedings of the 5th international conference on Electronic commerce, page 310--315. New York, NY, USA, ACM, (2003)