%0 Journal Article %1 White2003 %A White, Marilyn Domas %A Abels, Eileen G %A Kaske, Neal %D 2003 %J D-Lib Magazine %K Referencia Servicios_digitales %N 2. Disponible en http://www.dlib.org %T Evaluation of Chat Reference Service Quality %U http://www.dlib.org/dlib/february03/white/02white.html %V 9

@article{White2003, added-at = {2015-05-04T22:06:34.000+0200}, author = {White, Marilyn Domas and Abels, Eileen G and Kaske, Neal}, biburl = {https://www.bibsonomy.org/bibtex/252e4b9be5a76d8d3ec52d172c64f2364/merlo}, interhash = {f2d7fcfbb9091266f6a22b307acd0136}, intrahash = {52e4b9be5a76d8d3ec52d172c64f2364}, issn = {1082-9873}, journal = {D-Lib Magazine}, keywords = {Referencia Servicios_digitales}, mendeley-tags = {Referencia digital}, number = {2. Disponible en http://www.dlib.org}, timestamp = {2015-06-24T19:45:58.000+0200}, title = {{Evaluation of Chat Reference Service Quality}}, url = {http://www.dlib.org/dlib/february03/white/02white.html}, volume = 9, year = 2003 }