@inproceedings{conf/otm/EberhardtGA06,
title = {Case Study - Automating Direct Banking Customer Service Processes with Service Oriented Architecture.},
author = {Andreas Eberhardt and Oliver Gausmann and Antonia Albani},
booktitle = {OTM Workshops (1)},
crossref = {conf/otm/2006-w1},
editor = {Robert Meersman and Zahir Tari and Pilar Herrero},
pages = {763-779},
publisher = {Springer},
series = {Lecture Notes in Computer Science},
url = {http://dblp.uni-trier.de/db/conf/otm/otm2006-w1.html#EberhardtGA06},
volume = {4277},
year = {2006},
description = {dblp},
ee = {http://dx.doi.org/10.1007/11915034_101}, isbn = {3-540-48269-5}, date = {2006-12-19},
keywords = {dblp }
}