@incollection{Sutc03,
title = {Multimedia User Interface Design},
author = {Alistair Sutcliffe},
booktitle = {The Human-Computer Interaction Handbook},
chapter = {12},
editor = {J. A. Jacko and A. Sears},
pages = {245-262},
publisher = {Lawrence Erlbaum Associates},
year = {2003},
owner = {ritterskamp}, timestamp = {2006.03.15},
keywords = {usability }
}
::