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Beyond Human-centred Automation -- Concepts for Human-machine Interaction in Multi-layered Networks

, , and . Ergonomics, 57 (3): 289--294 (March 2014)
DOI: 10.1080/00140139.2014.890748

Abstract

This special issue has sprung from the unique cooperation between three colleagues representing the academic domains of sociology, work and organisational psychology, and human factors. This cooperation has been driven by the shared supposition that the design of exceedingly complex automated systems can only succeed if a qualitative leap both conceptually and methodologically is achieved. A workshop with academics and practitioners ranging from human factors specialists to lawyers in December 2011 ended with a shared sense that (1) the core human factors principle of human-centred automation needs to be expanded to encompass new modes of governance for more effectively managing the growing disparity between control and accountability in automated systems; and (2) new methods and methodologies are required that are capable of addressing the increasing innovation speed and of bringing human factors knowledge to the design process in a timely and sustainable manner.

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