title = {Methoden zur Sicherstellung von Kundenorientierung},
author = {Christian Lüthje}, booktitle = {Management der frühen Innovationsphasen: Grundlagen, Methoden, neue Ansätze}, editor = {Cornelius Herstatt and Birgit Verworn}, pages = {35-56}, publisher = {Gabler}, year = {2003}, isbn = {340912358X},
keywords = {diss }