@inproceedings{conf/bpm/MagdalenoCBSA07,
title = {A Practical Experience in Designing Business Processes to Improve Collaboration.},
author = {Andréa Magalhães Magdaleno and Claudia Cappelli and Fernanda Baiao and Flávia Maria Santoro and Renata Mendes de Araujo},
booktitle = {Business Process Management Workshops},
crossref = {conf/bpm/2007w},
editor = {Arthur H. M. ter Hofstede and Boualem Benatallah and Hye-Young Paik},
pages = {156-168},
publisher = {Springer},
series = {Lecture Notes in Computer Science},
url = {http://dblp.uni-trier.de/db/conf/bpm/bpmw2007.html#MagdalenoCBSA07},
volume = {4928},
year = {2007},
description = {dblp},
date = {2008-03-03}, ee = {http://dx.doi.org/10.1007/978-3-540-78238-4_17}, isbn = {978-3-540-78237-7},
keywords = {dblp }
}
::