title = {Enterprise 2.0 - Planung, Einführung und erfolgreicher Einsatz von Social Software in Unternehmen},
address = {München}, author = {Michael Koch and Alexander Richter}, publisher = {Oldenbourg}, url = {http://www.amazon.de/exec/obidos/ASIN/3486585789/communixx}, year = {2008}, entrytype = {book},
keywords = {CIC OpenResearch }