%0 Journal Article %1 Mon2003 %A Mon, Lorri %A Janes, Joseph %D 2003 %J Annual Digital Reference Conference %K Referencia Servicios_digitales %N 5 %T The Thank You Study: Research on User Satisfaction with Digital Reference Services %U http://www.vrd2003.org/proceedings/mon\_files/frame.htm

@article{Mon2003, added-at = {2015-05-04T22:06:34.000+0200}, author = {Mon, Lorri and Janes, Joseph}, biburl = {https://www.bibsonomy.org/bibtex/26ce0b3c90f73daf13225ca30e72c3d1b/merlo}, interhash = {5693cc51ed28ed029d14734b4c59864f}, intrahash = {6ce0b3c90f73daf13225ca30e72c3d1b}, journal = {Annual Digital Reference Conference}, keywords = {Referencia Servicios_digitales}, mendeley-tags = {Referencia digital}, number = 5, timestamp = {2015-06-24T19:45:58.000+0200}, title = {{The Thank You Study: Research on User Satisfaction with Digital Reference Services}}, url = {http://www.vrd2003.org/proceedings/mon\_files/frame.htm}, year = 2003 }