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User Studies of Knowledge Acquisition Tools: Methodology and Lessons Learned

, , and . Journal of Experimental & Theoretical Artificial Intelligence, 13 (4): 359--378 (October 2001)

Abstract

Knowledge acquisition research concerned with the development of knowledge acquisition tools is in need of a methodological approach to evaluation. This paper describes our experimental methodology to conduct studies and experiments of users modifying knowledge bases with knowledge acquisition tools. We also report the lessons learned from several experiments that we have performed using this method- ology. Our hope is that it will help others design user evaluations of knowledge acquisition tools. We discuss our ideas for improving our current methodology and some open issues that remain.

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