%0 Journal Article %1 Hendricks2005 %A Hendricks, Arthur %D 2005 %J Journal of Library and Information Science %K Referencia Servicios_digitales %N 1 %P 79--86 %T A cost-effective virtual reference service: are users satisfied? %U http://jlis.glis.ntnu.edu.tw/ %V 31

@article{Hendricks2005, added-at = {2015-05-04T22:06:34.000+0200}, author = {Hendricks, Arthur}, biburl = {https://www.bibsonomy.org/bibtex/27686321740a292aca8b8a65864cc3bbe/merlo}, interhash = {95604a9ce0474c531480bfcc53ca6f9d}, intrahash = {7686321740a292aca8b8a65864cc3bbe}, issn = {0363-3640}, journal = {Journal of Library and Information Science}, keywords = {Referencia Servicios_digitales}, mendeley-tags = {Referencia digital}, number = 1, pages = {79--86}, timestamp = {2015-06-24T19:45:58.000+0200}, title = {{A cost-effective virtual reference service: are users satisfied?}}, url = {http://jlis.glis.ntnu.edu.tw/}, volume = 31, year = 2005 }