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Ethnographically-informed empirical studies of software practice

Information and Software Technology, 49(6): 540--551, 2007.
Authors: Hugh Robinson and Judith Segal and Helen Sharp
URL: http://www.sciencedirect.com/science/article/B6V0B-4N1JRNN-6/2/e1f0049e9be25bef553a44e3badc3ccd
Description: ScienceDirect - Information and Software Technology : Ethnographically-informed empirical studies of software practice
Tags: empirical software
Abstract: Over the past decade we have performed a sustained series of qualitative studies of software development practice, focusing on social factors. Using an ethnographically-informed approach, we have addressed four areas of software practice: software quality management systems, the emergence of object technology, professional end user development and agile development. Several issues have arisen from this experience, including the nature of research questions that such studies can address, the advantages and challenges associated with being a member of the community under study, and how to maintain rigour in data collection. In this paper, we will draw on our studies to illustrate our approach and to discuss these and other issues.
| URL | BibTeX  
@article{robinson07,
title = {Ethnographically-informed empirical studies of software practice},
author = {Hugh Robinson and Judith Segal and Helen Sharp},
booktitle = {Qualitative Software Engineering Research},
journal = {Information and Software Technology},
month = {jun},
number = {6},
pages = {540--551},
url = {http://www.sciencedirect.com/science/article/B6V0B-4N1JRNN-6/2/e1f0049e9be25bef553a44e3badc3ccd},
volume = {49},
year = {2007},
description = {ScienceDirect - Information and Software Technology : Ethnographically-informed empirical studies of software practice},
abstract = {Over the past decade we have performed a sustained series of qualitative studies of software development practice, focusing on social factors. Using an ethnographically-informed approach, we have addressed four areas of software practice: software quality management systems, the emergence of object technology, professional end user development and agile development. Several issues have arisen from this experience, including the nature of research questions that such studies can address, the advantages and challenges associated with being a member of the community under study, and how to maintain rigour in data collection. In this paper, we will draw on our studies to illustrate our approach and to discuss these and other issues.},
keywords = {empirical software }
}