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acf's BibTeX entry:  

The negative communication dynamic

JCOM, 11: 4, 2007.
Authors: W.T. Coombs and S.J. Holladay
Tags: Krisenkommunikation PR crisis management public_relations
| BibTeX  
@article{coombs11ncd,
title = {{The negative communication dynamic}},
author = {W.T. Coombs and S.J. Holladay},
journal = {JCOM},
pages = {4},
volume = {11},
year = {2007},
keywords = {Krisenkommunikation PR crisis management public_relations }
}