%0 Journal Article %1 Luo2008 %A Luo, Lili %D 2008 %J Reference Services Review %K Referencia Servicios_digitales %N 1 %P 71--85 %T Chat reference evaluation: a framework of perspectives and measures %U http://www.emeraldinsight.com/10.1108/00907320810852041 %V 36

@article{Luo2008, added-at = {2015-05-04T22:06:34.000+0200}, author = {Luo, Lili}, biburl = {https://www.bibsonomy.org/bibtex/299bee2be4f99632ed30fc4380e2af202/merlo}, interhash = {0c5d3b779a8b1c356d953b0dfc5efffa}, intrahash = {99bee2be4f99632ed30fc4380e2af202}, issn = {0090-7324}, journal = {Reference Services Review}, keywords = {Referencia Servicios_digitales}, mendeley-tags = {Referencia digital}, number = 1, pages = {71--85}, timestamp = {2015-06-24T19:45:58.000+0200}, title = {{Chat reference evaluation: a framework of perspectives and measures}}, url = {http://www.emeraldinsight.com/10.1108/00907320810852041}, volume = 36, year = 2008 }