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Best Practices: Developing Communities That Provide Business Value

Knowledge Networks: Innovation through Communities of Practice, : 142--149, 2004.
Authors: Kimberly Lopez Wesley C. Vestal
Editors: Paul Hildreth and Chris Kimble
URL: http://www.chris-kimble.com/KNICOP/Chapters/Chapter_13.html
Description: KNICOP
Tags: CoP Collaboration Community_Building Community_of_Practice Expert_Seeking Explicit_Knowledge IS_Design_Issues IT_Platform KM Knowledge Knowledge_Base Knowledge_Management Knowledge_Process Knowledge_Sharing Management_Issues Networks_of_Practice Organizational_Learning Set_of_Guidelines Tacit
Abstract: Organizations continually look for ways to do more with less. One of the most important methods today for helping improve the company bottom line involves linking experts in Communities of Practice to find, share and validate best practices, ideas and solutions. This chapter examines how several best-practice organizations select Communities of Practice, provide support for their ongoing work, develop specialized roles to sustain their efforts, and use technology to bolster the rich tacit knowledge exchange offered by these entities. APQC has also developed a list of critical success factors for Communities of Practice and questions to help organizations develop those factors from its research on Knowledge Management over the last 8 years.
| URL | BibTeX  
@incollection{KNICOP_13,
title = {Best Practices: Developing Communities That Provide Business Value},
address = {Hershey, PA},
author = {Kimberly Lopez Wesley C. Vestal},
booktitle = {Knowledge Networks: Innovation through Communities of Practice},
chapter = {13},
editor = {Paul Hildreth and Chris Kimble},
pages = {142--149},
publisher = {IGI Global},
url = {http://www.chris-kimble.com/KNICOP/Chapters/Chapter_13.html},
year = {2004},
description = {KNICOP},
abstract = {Organizations continually look for ways to do more with less. One of the most important methods today for helping improve the company bottom line involves linking experts in Communities of Practice to find, share and validate best practices, ideas and solutions. This chapter examines how several best-practice organizations select Communities of Practice, provide support for their ongoing work, develop specialized roles to sustain their efforts, and use technology to bolster the rich tacit knowledge exchange offered by these entities. APQC has also developed a list of critical success factors for Communities of Practice and questions to help organizations develop those factors from its research on Knowledge Management over the last 8 years.},
keywords = {CoP Collaboration Community_Building Community_of_Practice Expert_Seeking Explicit_Knowledge IS_Design_Issues IT_Platform KM Knowledge Knowledge_Base Knowledge_Management Knowledge_Process Knowledge_Sharing Management_Issues Networks_of_Practice Organizational_Learning Set_of_Guidelines Tacit }
}