@article{Benders.2002,
title = {Too Many Tools? On Problem Solving in NPD Projects},
author = {Jos Benders and Patrick Vermeulen},
journal = {International Journal of Innovation Management},
number = {2},
pages = {163-185},
volume = {6},
year = {2002},
abstract = {Complaints that new product development projects frequently encounter problems keep occurring, despite the availability of a considerable body of literature and a large and still increasing set of tools to guide such projects. Against the wider background of managerial problem-solving in general and NPD-literature more specifically, we present and analyse two NPD-projects within the same financial services firm. These show a marked contrast in success. The reasons for this difference are explored and conclusions are drawn about the usefulness of NPD-literature and tools.Keywords: NPD projects; problem solving; use of tools; organization concepts.},
issn = {1363-9196},
keywords = {NEW PRODUCT management products, }
}