BibSonomy :: publication :: Psychology of user experience in a collaborative video-conference system

Psychology of user experience in a collaborative video-conference system

Takashi Yamauchi, Takehiko Ohno, Momoko Nakatani, Yoichi Kato, and Arthur Markman. Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work, page 187--196. New York, NY, USA, ACM, (2012)

@inproceedings{Yamauchi:2012:PUE:2145204.2145234,
  abstract = {The authors employ behavioral theories of human motivation and affect and present an explanation for why some CSCW experience is satisfying and engaging for a user. In a longitudinal experiment, participants were divided into four groups and solved two open-ended problems together using a video-conference system. Traditional metrics of usability and product acceptance were examined with respect to psychological variables such as personality, background knowledge, mindsets (i.e., implicit beliefs) and feelings toward group members. The results show that group-level mutual affect and implicit beliefs on one's ability (e.g., whether intelligence is fixed or malleable) are strong predictors of system usability and acceptability judgments. It is proposed that evaluating one's experience with a CSCW system is a meaning-making process and that the variables that modulate this process also influence subjective judgments of usability and acceptability of a complex collaborative system.},
  acmid = {2145234},
  added-at = {2012-10-07T20:34:32.000+0200},
  address = {New York, NY, USA},
  author = {Yamauchi, Takashi and Ohno, Takehiko and Nakatani, Momoko and Kato, Yoichi and Markman, Arthur},
  biburl = {http://www.bibsonomy.org/bibtex/2ba75418cf9b37f277275da16f15cb62e/lanubile},
  booktitle = {Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work},
  description = {Psychology of user experience in a collaborative video-conference system},
  doi = {10.1145/2145204.2145234},
  interhash = {4336f7ce8fb3be449de25bc44712a5c2},
  intrahash = {ba75418cf9b37f277275da16f15cb62e},
  isbn = {978-1-4503-1086-4},
  keywords = {reticollab1213},
  location = {Seattle, Washington, USA},
  numpages = {10},
  pages = {187--196},
  publisher = {ACM},
  series = {CSCW '12},
  timestamp = {2012-10-07T20:34:32.000+0200},
  title = {Psychology of user experience in a collaborative video-conference system},
  url = {http://doi.acm.org/10.1145/2145204.2145234},
  year = 2012
}

%0 Conference Paper
%1 Yamauchi:2012:PUE:2145204.2145234
%A Yamauchi, Takashi
%A Ohno, Takehiko
%A Nakatani, Momoko
%A Kato, Yoichi
%A Markman, Arthur
%B Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
%@ 978-1-4503-1086-4
%C New York, NY, USA
%D 2012
%I ACM
%K 
%P 187--196
%T Psychology of user experience in a collaborative video-conference system
%R 10.1145/2145204.2145234
%U http://doi.acm.org/10.1145/2145204.2145234
%X The authors employ behavioral theories of human motivation and affect and present an explanation for why some CSCW experience is satisfying and engaging for a user. In a longitudinal experiment, participants were divided into four groups and solved two open-ended problems together using a video-conference system. Traditional metrics of usability and product acceptance were examined with respect to psychological variables such as personality, background knowledge, mindsets (i.e., implicit beliefs) and feelings toward group members. The results show that group-level mutual affect and implicit beliefs on one's ability (e.g., whether intelligence is fixed or malleable) are strong predictors of system usability and acceptability judgments. It is proposed that evaluating one's experience with a CSCW system is a meaning-making process and that the variables that modulate this process also influence subjective judgments of usability and acceptability of a complex collaborative system.

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DOI:	10.1145/2145204.2145234
URL:	http://doi.acm.org/10.1145/2145204.2145234
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BibTeX key:	Yamauchi:2012:PUE:2145204.2145234

abstract

The authors employ behavioral theories of human motivation and affect and present an explanation for why some CSCW experience is satisfying and engaging for a user. In a longitudinal experiment, participants were divided into four groups and solved two open-ended problems together using a video-conference system. Traditional metrics of usability and product acceptance were examined with respect to psychological variables such as personality, background knowledge, mindsets i.e., implicit beliefs and feelings toward group members. The results show that group-level mutual affect and implicit beliefs on one's ability e.g., whether intelligence is fixed or malleable are strong predictors of system usability and acceptability judgments. It is proposed that evaluating one's experience with a CSCW system is a meaning-making process and that the variables that modulate this process also influence subjective judgments of usability and acceptability of a complex collaborative system.

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Psychology of user experience in a collaborative video-conference system

publication post of lanubile

Psychology of user experience in a collaborative video-conference system

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resources (URL, PDF, ...)

abstract

Description