@inproceedings{conf/hicss/RobertsLCH06,
title = {Improving Group Communication Outcomes with Collaborative Software: The Impact of Group Size, Media Richness, and Social Presence.},
author = {Tom L. Roberts and Paul Benjamin Lowry and Paul H. Cheney and Ross T. Hightower},
booktitle = {HICSS},
crossref = {conf/hicss/2006},
publisher = {IEEE Computer Society},
url = {http://dblp.uni-trier.de/db/conf/hicss/hicss2006-1.html#RobertsLCH06},
year = {2006},
abstract = {Project groups are becoming a mainstay in
today’s work environment. This coupled with globalization
has distributed many teams. This makes communication
among team members vital to project success. This study
evaluates the impact of group size and social presence
upon group communication. It compares key
communication factors for three different social presence
treatments (Face-to-Face without CS support; Face-to-
Face with CS support; and distributed with CS support).
In addition, it evaluates these impacts with two different
group sizes. The results indicate that smaller and higher
social presence groups maintain higher levels of
communication than larger groups and groups with lower
social presence. These results should alert project
managers to the difficulty of communication between
project team members in distributed global environments},
ee = {http://doi.ieeecomputersociety.org/10.1109/HICSS.2006.217}, isbn = {0-7695-2507-5}, date = {2006-02-06},
keywords = {media-richness reticollab0708 }
}
::