title = {A Systematic Literature Review of Approaches to Reengineering for Multi-Channel Access.},
author = {Clive Jefferies and Pearl Brereton and Mark Turner}, booktitle = {CSMR}, crossref = {conf/csmr/2008}, pages = {258-262}, publisher = {IEEE}, url = {http://dblp.uni-trier.de/db/conf/csmr/csmr2008.html#JefferiesBT08}, year = {2008}, description = {dblp}, ee = {http://dx.doi.org/10.1109/CSMR.2008.4493322}, date = {2008-05-08},
keywords = {dblp }
::