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michael's BibTeX entry:  

Länderübergreifende Organisation von Dienstleistungsprozesse

: 183-214, 2004.
Authors: Sabine Flie�?
Tags: maris services
| BibTeX  
@inbook{Flie04,
title = {Länderübergreifende Organisation von Dienstleistungsprozesse},
author = {Sabine Flie�?},
chapter = {3},
pages = {183-214},
publisher = {Gabler},
year = {2004},
owner = {prilla}, timestamp = {2006.10.17},
keywords = {maris services }
}