@incollection{RiKi05,
title = {Kollaboratives Lernen in wissensintensiven Dienstleistungen},
author = {C. Ritterskamp and A. Kienle},
booktitle = {Entwicklung innovativer Dienstleistungen – Wissen, Kreativität, Lernen},
editor = {Th; Schlegel and D. Spath},
pages = {63-73},
publisher = {IRB Verlag, Stuttgart},
year = {2005},
owner = {ritterskamp}, timestamp = {2007.11.07},
keywords = {IMTM cscl }
}
::